Work for a long-established leading supplier of cutting-edge software to the UK legal market. Meet our in-house progression targets and rapidly increase both your remuneration and career opportunities.

All roles at Pracctice come with 20 days holiday and a number of employee benefits.

Field Sales Executive

Nationwide, home based

We are recruiting for a proven Field Sales Representative to join our successful nationwide sales team. The ideal candidate will be looking for their second or third professional sales role and ready to join an dynamic team.  You will be selling exciting, cutting edge software solutions and hardware packages into a prestigious professional market.

You will be expected to cultivate, nurture and close new business sales opportunities to meet and exceed performance targets.

Key responsibilities:

  • Generating leads from scratch
  • Receiving and managing inbound new business sales enquiries
  • Travelling to meetings to demonstrating various product
  • Working with presentation specialists and other sales executives where appropriate to close opportunities
  • Managing and maintaining a sales pipeline
  • Meeting and exceeding sales targets

Required skills:

  • Previous Field Sales experience in a professional environment
  • Track record of generating sales opportunities and exceeding sales targets
  • Experience within legal/legal software is not required
  • Experience of selling hardware and/or software solutions advantageous
  • Your own car (fuel allowance provided)
  • Experience with a software sales environment is desireable

Salary: £30,000 Basic – £70,000 OTE + Travel Expenses
Reports to: Sales and Marketing Director/CEO

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Product Specialist

Nationwide, home based

The Presentation Specialist will work to build relationships with new customers and enhance relationships with existing customers through detailed and comprehensive demonstrations of the product.

You will be working with our sales team and our implementation team to understand our customers’ requirements and how they can get the most out of our suite of products and mobile apps.

With full training you will become the Osprey guru and the “go to” source when it comes to answering pre-sales and implementation related product enquiries. You will review our customer’s business processes and system requirements and use this knowledge to provide a demonstration highlighting key benefits and resolving current pain points.

You will feel at home working and communicating with everyone from Managing Partners to junior staff, from the technically competent to those who are still finding their way with technology. You will be able speak in technical terms but also break this down where necessary to ensure the message resonates with the audience. Your skills will enable you to identify the right approach for your audience ensuring that every demonstration is well received.

Leading product audits will enable you to evaluate how new and existing customers currently utilise technology and you will provide both written reports and visual demonstrations and how adopting new technology or utilising more of existing technology firms will be able to become more efficient and streamlined.

With experience you will contribute to the evaluation of existing products and the generation of ideas for new products. You will work with our sales team and implementation team to develop recommendations regarding new products and updates to existing products and will present these to the management board for consideration.

Key responsibilities:

  • Onsite and Online demonstrations to new and existing customers
  • Seminar and Webinar product presentations
  • Provide input and drive communications to new and existing customers
  • Identify activities to support the implementation of new product features
  • Lead Product Audits
  • Keep up to date with new initiatives, product development, release dates and new products offerings
  • Extensive UK travel, potentially some overseas travel

Required skills:

  • Excellent Business Communicator
  • Excellent knowledge of Microsoft Office 365 and associated products
  • Deadline focussed
  • Proven aptitude for quick and creative thinking
  • Acute attention to detail
  • Proven product demonstration skills
  • Knowledge of software security best practices beneficial
  • Understanding of GDPR beneficial
  • Knowledge and experience of working in or around the legal profession advantageous but not a pre-requisite

Salary: £28,000 – £30,000
Reports to: CEO

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Apprentice Business Administrator

Malvern, Office Based

Pracctice Ltd have an exciting opportunity for an Apprentice Business Administrator. Your role will be to work closely with our Product and Contracts Officer to ensure day to day tasks are completed and have the opportunity to assist within different departments in the company including support, sales and marketing.

Key responsibilities:

  • Assisting with administration in all departments including making travel arrangements ensuring daily reports are of good quality
  • Acting as an assistant to Product and Contracts Officer and CEO
  • Communicating with clients to discuss additional purchases
  • Assisting with event organisation
  • Day to day administration including diary management ensuring daily reports and tasks are completed on time
  • Minute taking
  • Answering incoming calls and recording details for support team
  • Producing reports for the support team and marketing team

Required skills:

  • Good communicator
  • Can work independently
  • Asks for help when unsure
  • Literate
  • Good IT skills
  • Team player
  • Numerate
  • Good telephone manner
  • Ability to follow instruction

Salary: £146.25 per week
Expected duration: 18 months
Possible start date: 9th December, 2019
Apprenticeship level: Advanced, Level 3 (A level)
Training provider: Heart of Worcester College

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Customer Support Executive

Malvern, Office Based

This role leverages your existing skills and experience in IT whilst enabling you to develop both cutting-edge knowledge in the delivery of cloud based multi-device applications and specialist understanding of focused legal technology solutions.

As the first point of contact with our clients you will be responsible for managing support calls from assignment to closure, providing on line training and becoming involved in the testing and progression of our new software applications.

Key responsibilities:

  • Software query handling – managing calls from assignment to closure across our range of products
  • Training lawyers and their support staff on the use of our software
  • Testing of all new software features as well as testing and investigation of potential customer issues

Required skills:

  • Good Computer Skills including use of Internet Browsers and Microsoft Office
  • Excellent Communication Skills
  • Good investigatory skills
  • Good problem-solving skills
  • Aptitude to learn quickly and understand software
  • Ability to change work priorities as is required to meet customer needs
  • Ability to use Windows, iOS and Android devices

Salary: £15,000 – £26,000 (depending on experience)

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Telesales Executive

Regional, home based,
Full time or part time available

We are recruiting for proven and experienced Telesales Representatives to join our successful sales team.

If you’re ready to promote an exciting range of cutting-edge software solutions into a prestigious professional market, please apply.

Key responsibilities:

  • Maintaining our marketing database
  • Generating and closing Sales Leads
  • Managing and maintaining a sales pipeline
  • Meeting and exceeding sales targets

Required skills:

  • Minimum 1 years of previous B2B Telesales experience in a professional environment
  • Proven track record of data cleansing, generating sales opportunities and exceeding targets
  • Experience within legal/legal software is not required
  • Experience within a software sales environment is desireable.

Salary: £7.83 p/h, flexible hours can be discussed

Apply Now

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