Work for a long-established leading supplier of cutting-edge software to the UK legal market. Meet our in-house progression targets and rapidly increase both your remuneration and career opportunities.

All roles at Pracctice come with 20 days holiday and a number of employee benefits.

Field Sales Executive

Nationwide, home based

We are recruiting for a proven Field Sales Representative to join our successful nationwide sales team. The ideal candidate will be looking for their second or third professional sales role and ready to join an dynamic team.  You will be selling exciting, cutting edge software solutions and hardware packages into a prestigious professional market.

You will be expected to cultivate, nurture and close new business sales opportunities to meet and exceed performance targets.

Key responsibilities:

  • Generating leads from scratch
  • Receiving and managing inbound new business sales enquiries
  • Travelling to meetings to demonstrating various product
  • Working with presentation specialists and other sales executives where appropriate to close opportunities
  • Managing and maintaining a sales pipeline
  • Meeting and exceeding sales targets

Required skills:

  • Previous Field Sales experience in a professional environment
  • Track record of generating sales opportunities and exceeding sales targets
  • Experience within legal/legal software is not required
  • Experience of selling hardware and/or software solutions advantageous
  • Your own car (fuel allowance provided)
  • Experience with a software sales environment is desireable

Salary: £30,000 Basic – £70,000 OTE + Travel Expenses
Reports to: Sales and Marketing Director/CEO

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Product Presentation Specialist

Nationwide, home based

Pracctice have been developing cutting edge software solutions for the UK legal sector since 1988 and have been exclusively cloud-based since 2004 under our brand the Osprey Approach. Based in Malvern Worcestershire, we are in the process of expanding our current team of 45 staff to meet new levels of demand for true cloud-based systems in the legal software market. Having originally been specialists in accounting, time recording and billing functionality by 1997 we added document production and workflow capability and have continued to push the boundaries for legal practice management systems to achieve our respected position in driving the development and adoption of technology in the legal profession.


The Product Specialist role is both fundamental and integral to the growth of the business. It incorporates a wide and varied skillset in addition to the need to interact with numerous departments across the business. Primarily the linkage between sales and the technical specifications of the product.

Duties and Responsibilities

Working in conjunction with the sales team, your primary responsibility will be to support them in driving new product sales by applying your ability to deliver and articulate our value proposition through tailored, engaging and compelling solution demonstrations.

  • Maintaining the sales demonstration environment and keeping abreast of new product developments.
  • Becoming a subject matter expert on our solution which not only incorporates our own application but in addition, numerous third-party integrations.
  • Ability to convey a trusted advisor status to prospective clients
  • Provide coaching and professional development to sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills
  • Understanding the competitive landscape and our competitor’s strengths and weaknesses and where our solution may capitalise on these
  • Gaining insights into product gaps and enhancement requests and feeding these back to the product development team.
  • Where required, the ability to adapt and aid within other areas of the business such as marketing, implementation and existing client services
  • Become a knowledge expert on competitor solutions and identifying our USP’s against competitor weaknesses.

You will feel at home working and communicating with everyone from Managing Partners to junior staff, from the technically competent to those who are still finding their way with technology. You will be able speak in technical terms but also break this down where necessary to ensure the message resonates with the audience. Your skills will enable you to identify the right approach for your audience ensuring that every demonstration is well received.

Leading product audits will enable you to evaluate how new and existing customers currently utilise technology and you will provide both written reports and visual demonstrations and how adopting new technology or utilising more of existing technology firms will be able to become more efficient and streamlined.

With experience you will contribute to the evaluation of existing products and the generation of ideas for new products. You will work with our sales team and implementation team to develop recommendations regarding new products and updates to existing products and will present these to the management board for consideration.

Key responsibilities:

  • Onsite and Online demonstrations to new and existing customers
  • Seminar and Webinar product presentations
  • Provide input and drive communications to new and existing customers
  • Identify activities to support the implementation of new product features
  • Lead Product Audits
  • Keep up to date with new initiatives, product development, release dates and new products offerings
  • Extensive UK travel, potentially some overseas travel

Required Competencies (Skills, Knowledge, Experience and Attitude)

  • A passion for technology and in assisting clients realise missed opportunities in revenue generation, process optimisation and improved client engagement
  • Ability to understand key business drivers and scope how they are addressed within our solution
  • Able to interact and engage with C-Level executives
  • Creativity in problem-solving
  • Competency in objection handling
  • General PC and technical proficiency
  • Extensive UK travel

Whilst not a necessity, any exposure to the legal industry, content/document management or accounting platforms is advantageous

Salary: £30,000 – £40,000
Reports to: Sales & Marketing Director

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Customer Support Executive

Malvern, Office Based

This role leverages your existing skills and experience in IT whilst enabling you to develop both cutting-edge knowledge in the delivery of cloud based multi-device applications and specialist understanding of focused legal technology solutions.

As the first point of contact with our clients you will be responsible for managing support calls from assignment to closure, providing on line training and becoming involved in the testing and progression of our new software applications.

Key responsibilities:

  • Software query handling – managing calls from assignment to closure across our range of products
  • Training lawyers and their support staff on the use of our software
  • Testing of all new software features as well as testing and investigation of potential customer issues

Required skills:

  • Good Computer Skills including use of Internet Browsers and Microsoft Office
  • Excellent Communication Skills
  • Good investigatory skills
  • Good problem-solving skills
  • Aptitude to learn quickly and understand software
  • Ability to change work priorities as is required to meet customer needs
  • Ability to use Windows, iOS and Android devices

Salary: £15,000 – £26,000 (depending on experience)

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Telesales Executive

Regional, home based,
Full time or part time available

We are recruiting for proven and experienced Telesales Representatives to join our successful sales team.

If you’re ready to promote an exciting range of cutting-edge software solutions into a prestigious professional market, please apply.

Key responsibilities:

  • Maintaining our marketing database
  • Generating and closing Sales Leads
  • Managing and maintaining a sales pipeline
  • Meeting and exceeding sales targets

Required skills:

  • Minimum 1 years of previous B2B Telesales experience in a professional environment
  • Proven track record of data cleansing, generating sales opportunities and exceeding targets
  • Experience within legal/legal software is not required
  • Experience within a software sales environment is desireable.

Salary: £8.72 p/h, increasing to £10 p/h after a successful 3 months

Apply Now

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