UK legal aid case management software

Our legal aid case management software ensures regulatory compliance for both criminal and civil legal aid cases. A centralised software solution for UK law firms that improves efficiency, enhances client service, and streamlines your operation. 

Trusted by law firms across the UK
Read our customer stories >

Why legal aid lawyers use Osprey

Gain the competitive edge by automating and streamlining processes.

One single platform

From initial enquiry to case completion, you’ll get your work done faster in Osprey’s complete legal aid software solution.

Accurate time management  

Reduce errors and improve the profitability of your firm with fully integrated time recording that ensures accurate billing.

Specialised workflows

Automate tasks and streamline your workload with our pre-built, configurable workflows that are specifically built for various areas of law including family, immigration, and crime. 

Better utilise your time when managing legal aid cases

We know the importance of maximising fee earner time when working on legal aid cases and Osprey provides an integrated, centralised platform to manage your cases from initial enquiry to completion.

Reduce the manual administration involved in legal aid cases and standardise processes to maximise efficiency all from within Osprey.

Osprey Approach helps ChildCare LLP become more profitable

“Our accountants are surprised by how profitable we are providing fixed fee services that are about the lowest rates anyone can get in the legal sector.

“But this is because of our systems and Osprey is part of that. We’re able to be really focused, sharp and efficient. Because we’re so efficient we can take on more work, and that makes us more profitable.”

Paul Gammon, Director, ChildCare LLP

A centralised software solution for regulatory compliance

Osprey provides compliance features and dedicated workflows that help meet best practices and required criteria for all legal aid cases. The software solution centralises all your compliance tasks and procedures into one fully integrated platform helping to digitise the risk and compliance tasks that are usually managed manually so you can reduce the risk and cost of staying complaint. Osprey provides you with the time management, billing and reporting tools that ensure your up to date and meeting Legal Aid Agency requirements.

Increase the profitability of your legal aid cases

Osprey makes running a legal aid firm easier. Improve your time tracking, increase efficiencies, and easily stay compliant to boost the profitability of your operations. Whether your managing family, criminal, or immigration legal aid cases, Osprey can help.

Immigration / Asylum
Mental Health
Debt Recovery

Legal aid software key features:

Access to legal aid forms

Osprey includes a variety of legal aid forms which are included in the practice area specific workflows where necessary and Osprey is integrated with Lexis Smart Forms which gives firms access to over 4,000 forms.

Compliance tools 

The solution includes an array of features, functionality, and reports that help you firm meet LAA requirements and guidelines, including many other accreditations and legislations.

Simplified billing for legal aid cases

Simplified legal aid billing helps to easily link Legal Aid payments to individual matters using the specific Legal Aid posting type to transfer money.

Integrated time recording    

Easily keep track of your time with fully integrated time recording that makes billing more accurate and streamlined. Remuneration rates are stored within Osprey and kept up to date in line with the LAA.

Automated workflows

Reduce manual administration and improve the efficiency of your legal aid case management with the Osprey specialised and configurable workflows.

Police Station work 

Police station fixed fee rates are stored in Osprey so you easily record and invoice for police station work.

Crime bulk upload for LAA

Easily generate the monthly bulk upload spreadsheet to submit with the LAA and Osprey enables automatic postings of bills and receipts to the ledger. Forms such as CRM6, CRM7 and CRM 11 can also be created within Osprey.

Practice area specific automated workflows

Improve productivity and stay hyper-focused on the task at hand using our specialised workflows. Osprey includes practice area specific workflows that are designed to take you through all case activities from file opening to file closing, and everything in between. Specifically designed by our in-house legal experts, to meet the requirements of legal aid criminal, family, immigration, and mental health case.

Find out more about our automated workflows >

Frequently Asked Questions
  • What is legal aid software?

    Legal aid software helps you to effectively manage your legal aid cases so you can deliver excellent quality client service whilst maximising efficiencies for firm-wide profitability. Case management software, built with legal aid matters in mind, ensure you can effectively record your time, automate tasks where possible and offer client-focused features. The Osprey solution includes features such as: document production, time recording, automated workflows, web portal, contact management and legal accounting. Find out more about the full solution.

  • Is Osprey suitable for my firm?

    Osprey provides a wide variety of customisable and configurable features and workflows, so your firm has the freedom to practice in a way that suits you. Suitable to any area of law or any size practice, Osprey provides core and advanced practice and case management software features that help you provide an efficient and top-quality service to your clients that positively affects your bottom-line.
    All firms can greatly benefit from also taking advantage of the compliance and reporting features to reduce risk, monitor performance and stay compliant.

  • Does Osprey include legal aid forms?

    Osprey has a library of over 2,000 free legal forms. Easily edit forms in Microsoft Word,  auto-populate with data you store in Osprey, and securely share with clients.

    We also integrate with Lexis Smart Forms so you have access to all the forms you’ll need across your firm.

    See a selection of our legal aid forms from our library below:

    AF2: advocate graduated fee redetermination form

    CIV ADMIN1: claim for preservation/recovery under statutory charge

    CIV ADMIN 2: client’s change of details

    CIV APP1: application for civil legal aid certificate

    CIV APP11: application for withdrawal

    CIV APP3: application for legal aid in family proceedings

    CIV APP8: application for amendment/prior authority (civil)

    CIV APP8A: application for prior authority/change (cost limitation)

    CIV CLAIM1: civil claim form (not fixed fee)

    CIV CLAIM1A: fixed fee public and private law schemes

    CIV CLAIM2: other party costs claim (in full or part)

    CIV MEANS 1: financial assessment form, not passported

    CIV MEANS 1A: self-employed sole trader

    CIV MEANS 1B: trading in a self-employed partnership

    CIV MEANS 1C: company director or a shareholder in a limited company

    CIV MEANS 2: financial assessment form for legal aid clients

    CIV MEANS 2A: passported, self employed or in business partnership

    CIV MEANS 3: client living outside the UK

    CIV MEANS 4: client under 16 years old

    CIV MEANS 5: client whose capital has changed

    CIV MEANS 7: financial assessment for family mediation

    Community Legal Service (CLS):

    CRM10: apply for review of refusal or withdrawal of Advocacy Assistance

    CRM11: generic costs claim sheet

    CRM14: criminal legal aid application form

    CRM16: review on the grounds of hardship

    CRM18: escape fee case claim form (crime)

    CRM2: apply for advice and assistance

    CRM3: apply for advocacy assistance

    CRM7: non-standard fee magistrates’ court claim and appeal form

    CRM8: assigned counsel’s fee note

    CW1 PL: family help (lower) public law

    CW3: extension of upper cost limit in controlled work cases

    CW5: financial eligibility form for clients wanting family mediation

    L17: statement of earnings

    L31: income and outgoings for self-employment or partnership

    LAC1: committal form for directed Crown Court cases

    LF2: apply for a litigator fee review

The Osprey Approach all-in-one legal software solution for SME law firms

The Osprey Approach solution combines comprehensive case management, powerful practice management, compliant legal accounting, and streamlined client management that helps make running your law firm easier.

Access better software support and an all-in-one solution

Upgrade your practice and case management system today, to Osprey, and make it easier to run your firm. Book an initial demo to see the software in action, get pricing details, and information on our implementation and data migration services.

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