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Our tried and tested migration process
1.Consultation
At the project planning meeting we’ll discuss the fields, work types, reports, and workflows you currently use to ensure we know how this will look once it’s in Osprey. We’ll also share our advice and guidance on cleansing the data and how to retrieve the data from your current supplier.
2. Review
We’ll review your sample data once you’ve gathered a export from your current system. This will help us to understand its current format and how it’ll convert and work in Osprey. We can help you manipulate the data to meet the requirements of Osprey to start the data mapping process.
3. Test sample
We can import your sample data to a pre-production training environment to provide peace of mind of how it’ll display in Osprey. The sample data can be used when training on the software before going live.
4. Import
Once initial reviews and tests are completed, we’ll import the full database and associated files into your Osprey database. This will happen when your team are training, so it’ll be ready for go live day.
5. Verification
Once the data import stage has taken place, we’ll run through a series of verification checks internally, and with you, to ensure it’s as expected. Depending on the quantity of data, we may hold several sessions because it’s crucial your data is validated ready for go live day.
Legal software systems we can migrate data from
We can migrate data from all major legal software suppliers including but not limited to:
Leap (with or without Xero)
Quill
Insight Legal
SOS & Linetime
Access products – DPS software, Proclaim Eclipse, Select Legal
Clio (with or without Xero)
Advanced products – ALB and Tikit (P4W)
Practice Evolve
Indigo
Cognito
What data do we migrate?
All your essential case, client, and financial data can be migrated. There are four phases of data to gather and import.
1. Set up & configuration
This is the data we’ll need to set up the fundamentals of your system including:
Work types, fee earners and charge out rates, time recording activity codes, branches, departments, banks, nominal, purchase ledger, and deposit accounts, VAT methods and quarters, bank interest rates, accounting periods, and client and billing numbering formats.
2. Client, case, & accounts data
Phase 2 is your database of clients, individual matters, case, and financial data. This will include:
Client and contact details, matters, associated contacts and organisations, time recording entries, nominal balances, purchase ledger balances, bank transactions, reconciled bank accounts, client ledger balances: client accounts, unpaid bills, unpaid disbursements, client deposit balances, and ledger cards.
3. Documents, emails, & files
You can migrate any file type into Osprey including Word documents, PDFs, emails, videos, images, excel spreadsheets etc.
A Y & J Solicitors believe a supportive software partner is crucial to success
“There is always someone to assist us, and this is something unique about Osprey and for that reason I would say Osprey is one of the best customer services in case management software for solicitors. The most important thing is training is free. You don’t need to pay anything; you can ask for as much as you need at no extra cost and the training is very brilliant.”
Yash Dubal, Director, A Y & J Solicitors
LSSA advice on data conversion
We follow the LSSA recommendations for data conversation, which are outlined in their whitepaper. Discover the advice for data conversations options, how to prepare, checking data integrity, avoiding problems, and starting with a new system.
- How long does it take to implement legal practice & case management software?
It varies between suppliers, but with Osprey, small law firms who have little data and few users can be set up very quickly, but on average firms go live around three months after the agreement is signed.
Discover the seven factors that effect how long it takes to implement legal software in this article.
- How much does it cost to implement legal software?
Costs can vary, and this will depend on the volume and complexity of the data and documents you want to migrate.
However, we do not require any up-front implementation fees to start your project. Any costs are spread over your monthly fees to avoid initial outlays. It’s important to choose the right software solution for your firm so we ensure implementation costs aren’t a barrier to using Osprey.
Discover more information on the factors that effect the cost of migration >
- What if my current provider won’t provide me with my data?
Unfortunately, some suppliers try to make it difficult to move from their system. But, your data is not theirs to keep.
Holding on to your data also breaches the data protection legislation and the LSSA’s standards.
Our data experts, however, are used to these practices and can assist you with the best approach for retrieving your database. We will also recommend the data you need and the format to get it.
- Will I be able to migrate my data and documents to Osprey?
Essentially the answer is always yes. Over the last 30 years we’ve migrated data and documents from almost all legal software solutions on the market and we’re yet to find one that we can’t.
During the initial project planning stages, our data team will advise you on what data you should migrate, how to cleanse it so it’s of most use to you in the new system, and we will provide a structure in which it needs to be imported so it’s effective in Osprey.
- Do you offer training for the whole team?
We offer a full software training programme during the implementation phase to help your team gain the confidence they need to utilise Osprey. You’ll be trained by our UK-based, in-house team that have worked with the software for many years.
We also offer all inclusive, unlimited training for all users for the life of the contract. So, you can access our trainer led courses, or online interactive sessions and our how-to videos whenever you need them.
- Do we have access to someone for support during the implementation process?
Yes, you will. You’ll have a dedicated project manager to assist you through the entire implementation phase. You’ll also have priority support access during the go live phase of Osprey and you’ll always have access to our UK support team throughout the life of your contract. Your entire team can access telephone-first support and unlimited training, at no additional costs, so you’re always supported.
- Do you migrate data from my software supplier?
We can migrate data from all major suppliers on the market. We have over 30 years’ experience switching law firms to Osprey and have yet to find a system we can’t convert data from. See our list of major suppliers here, but please get in touch to find out more if your solution is niche.
- We don’t have a system and keep all our data in spreadsheets, can you import that into Osprey?
Yes, no problem. Data imports happen via a spreadsheet anyway, we just need to make sure it’s in the correct format to be compatible with Osprey. Our data and implementation team will help you to format and collate your data ready for use in Osprey.
- What is data migration?
Data migration is the process of moving the data you hold in your current software solution into a new system. When switching to Osprey we help you to migrate your data from your current practice and case management software to Osprey Approach. You’ll be assigned a dedicated project manager who will share advice and best practices on moving quality and useful data to ensure you get the most from your software investment.
Data migration resources
A guide to legal software implementation: How to simplify data migration
To avoid costly delays or mistakes, we list six steps to help simplify the data migration processes, whilst sharing best practices for cleansing, formatting, and utilising your data.
Find Out More
A guide to legal software implementation: 6 FAQs answered
This article answers the six most frequently asked questions that we get from legal professionals who are looking to implement new practice and case management software.
Find Out More
A guide to legal software implementation: 7 factors that impact how long it takes?
This article answers the six most frequently asked questions that we get from legal professionals who are looking to implement new practice and case management software.
Find Out MoreRun a successful law firm with Osprey Approach
Access better software support and an all-in-one solution
Upgrade your practice and case management system today, to Osprey, and make it easier to run your firm. Book an initial demo to see the software in action, get pricing details, and information on our implementation and data migration services.
