Winner of the ILFM Software Users Award 2025
Recognised by legal professionals for usability, reliability, and real-world value.
£110
per paying licence*
billed monthly
Level-up your practice with enhanced tools and support for your team, plus an optional branded client portal.
Includes:
- Client portal available as an add-on (£10 per paying licence/month)
- Unlimited online training for every user
- Trainer-led group training sessions
- Q&A drop-in session during go-live week
£140
per paying licence*
billed monthly
Our complete package: the client portal, bespoke course design built around your firm, and API access included.
Everything in Advanced and…
- Client portal included
- 2 bespoke course design sessions per year — courses built around your firm’s own workflows, then delivered under unlimited training
- API access included (read-only, fair-use daily allowance)
- 12-month ILFM membership for up to 2 members of your finance team, subject to availability/eligibility
- 10% discount on qualifying Professional Services commissioned after Go-Live
- On-site visit on go-live day
- Monthly product expert Q&A webinar
P.O.A.
For larger and more complex firms.
Everything in Premium, plus:
- Osprey Insights Database included
- Named account management
- 4 bespoke course design sessions per year
- On-site days throughout your agreement
- API consumption scaled to your needs
- Data storage plans with automated retention management
- Private dedicated Azure environment available
- Tailored commercial terms
Standard agreement term: 36 months. Licence prices increase by 5% on each anniversary of the Go-Live Date.
*minimum number of licences is three.
Stuck in a software contract that no longer meets your needs?
Compare all plans and features in detail
Every Osprey customer receives the same support, whatever the plan — unlimited, telephone-first, for every user.
Advanced
£110
per paying licence
billed monthly
Premium
£140
per paying licence
billed monthly
Enterprise
P.O.A.
*Integrations may require an additional fee or licence cost directly with the third-party.
**Unlimited support or training services are subject to reasonable use.
***On-site go live day subject to applicable travel expenses and geographical restrictions.
†API access is read-only and subject to the fair-use daily allowance and conditions published in our API Terms.
††Customer API access and Power BI connections are available on Premium and Enterprise plans.
Minimum number of licences is three.
All prices exclude VAT.
A paying licence is a named user licence charged under your Commercial Schedule; the minimum is three.
Training with Osprey
Unlimited online training — trainer-led remote sessions and interactive courses covering standard Osprey functionality, available to every user on every plan, for the life of your agreement — including delivery of every course in your firm’s library. Booked through the support desk; subject to reasonable use.
You never pay for training. Every user on every plan has unlimited online training — covering standard Osprey functionality and every course in your firm’s library. Bespoke course design is something different: not training, but authorship. In a half-day design session, our trainers build a course around your firm’s own workflows, templates and ways of working — or update one you already have. Designed courses join your library and are then delivered to your whole team, including every future new starter, under unlimited training at no cost, for the life of your agreement. £750 per design session; Premium includes two a year, Enterprise four. Available from month 4 of your agreement.
Osprey Insights Database
£495/month (+£500 setup)
A dedicated, continuously maintained analytics copy of your firm’s Osprey data — refreshed overnight and fully isolated from your live system, so dashboards, Power BI and data tools run at full speed without ever touching production. The foundation for Osprey Analytics and API-based reporting.
Available with Premium; included with Enterprise. Increased refresh frequency and high-volume API workloads are available through an Enterprise arrangement — talk to us.
Enterprise data storage plans
Working with your compliance team, we plan your firm’s data retention policies — retention periods by practice area and matter type, archive stages, and destruction rules — and produce a written policy schedule approved by your firm. Your Enterprise storage plan then ties unlimited document storage to automated enforcement of that approved schedule: matters age through archive stages and are destroyed on policy, with destruction certificates, legal-hold overrides under your firm’s control, a pre-destruction review window, and a full audit trail.
It starts with a data estate report — a clear picture of your current footprint: matters by age, archived volumes, and estimated over-retention. Available through an Enterprise arrangement — talk to us.
InMyNameKYC
Onboard new clients quickly and confidently with the InMyNameKYC AML tool. Run identity and AML checks, manage client engagement, and keep audit-ready compliance records.
InMyNameKYC handles client onboarding and enhanced due diligence end to end, with DocuSign and GoCardless built in and every search logged to support your AML obligations.
Core licence
Get full platform access for £125 per month billed annually, or £150 per month billed monthly. Every licence includes:
- 1 supervisor and 4 user accounts
- InMyNameKYC platform access
- DocuSign integration configured
- GoCardless integration configured
- Engagement templates pre-configured
- Guided test-run walkthrough
Standard remote setup and onboarding — including configuration, templates, walkthroughs, and go-live support — is included with your InMyNameKYC licence.
DocuSign and GoCardless licence, transaction and subscription charges are separate.
Enhanced Due Diligence Searches
The first 5 Enhanced Due Diligence searches are free each month, and unused included searches roll over while the product agreement remains active. After that, you can pay as you go (£15 per search) or reduce your cost per search with prepaid bundles.
Prepaid bundles
- 50 searches – £15.00 per search (£750 upfront)
A convenient prepaid top-up at the standard pay-as-you-go rate.
- 200 searches – £14.00 per search (£2,800 upfront)
Save £200 compared with the standard pay-as-you-go rate.
- 500 searches – £13.00 per search (£6,500 upfront)
Our most popular bundle, saving £1,000.
- 1,000 searches – £12.00 per search (£12,000 upfront)
Our best-value bundle, saving £3,000.
Trusted by 100s of UK law firms
Read our customer stories >
Need help choosing the right plan for your firm?
- Why should my law firm use Osprey Approach?
Your firm should use Osprey Approach because it helps to make running your law firm easier, so you can meet your business and personal goals quicker.
Osprey Approach helps to make running a law firm easier in two key ways. Firstly it’s an all-in-one solution, which means you can manage your finances, clients, cases, and compliance in one platform. This helps to centralise your data, reduce errors, and streamline operations.
Secondly, we offer the same all-inclusive support to every customer, whatever the plan. Your team has telephone-first support to answer questions, and unlimited online training for every user — On Premium and Enterprise, that also includes bespoke course design — courses built around your firm’s own workflows, then delivered under unlimited training.
- Can I transfer my current cases and data into Osprey?
Yes you can. During the initial project planning stages, our data and implementation team will advise you on what data you should migrate and how to get it ready to import to Osprey. We’ve assisted hundreds of firms to migrate their data from their existing case management supplier to us, so you’ll be in safe hands to transfer your client data, documents, and finances.
Find out more about our data migration services and process >
- What support will I get when switching to Osprey?
You’ll have a named implementation project manager for the duration of your implementation project. They will help to setup and configure Osprey to your firm’s needs, advise on data migration best practices, and organise training schedules for your team.
You’ll also have priority support access during the go live phase, so help with queries quickly. And you’ll have telephone-first support and unlimited training throughout the life of your contract.
- Do you offer free training?
Yes — every plan includes unlimited online training: trainer-led remote sessions and interactive courses covering standard Osprey functionality, available to every user, for the life of your agreement. Booked through the support desk; subject to reasonable use.
If you’d like courses built specifically around your firm’s own workflows and templates, bespoke course design is available: in a half-day online design session, our trainers create a course for your firm’s library — or update one you already have. Library courses are then delivered to your team, including every new starter, under unlimited training at no extra cost. £750 per design session; Premium includes two per year and Enterprise four. Available from month 4 of your agreement.
You’ll also have 24/7 access to our online Osprey Academy, which is full of get started information and how-to guides.
- How much does case management software cost?
The cost of case management software varies between suppliers. This page outlines our prices for the Osprey Advanced, Premium and Enterprise plans.
It’s important to also consider data migration charges and any third-party software integration costs.
To get a personalised quote for your firm, please contact our team today >
- What is legal case management software?
Legal case management software is used by law firm to help effectively and digitally manage their cases and clients. A case management system often includes client onboarding tools, document and form production, time recording, matter management, client communication, client billing, and reporting.
Osprey Approach is an all-in-one solution so we also offer compliance tools, automated workflows, office accounting, firm-wide and financial reporting, client portals and more.
A case management solution centralises your data and documents into one platform so its easier and more cost effective to manage all the moving parts of your firm. The system helps your team stay compliant, provide a quality client service, and track billing targets and profitability.
To see the Osprey case management software in action, book a demo today >
Customer success stories
Running Milner Elledge is easier with Osprey Approach
Discover how lockdown was the catalyst for Milner Elledge to become a more digital-first firm and how Osprey solution helped them improve the team’s operational performance.
Osprey Approach boosts efficiency for The Law Factory and it’s clients
Osprey has been a fundamental part of The Law Factory for over two decades. Discover why they regularly recommend Osprey to their clients to improve efficiencies and visibility.
