Helping ILFM members successfully navigate practice management

Osprey is all-in-one legal practice, accounting, and case management solution with expert support and guidance that enables you to:

  • Stay compliant and mitigate risk
  • Effectively manage finances and improve visibility
  • Streamline operations so you can do more with less
  • Enhance and modernise your client service to secure more 5* reviews

Complete the form to book an online consultation and access your exclusive ILFM member offer

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Complete the form to book an online consultation and access your exclusive ILFM member offer

  • This field is for validation purposes and should be left unchanged.

Trusted by law firms across the UK
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Exclusive ILFM member offer

To help ILFM members successfully navigate practice management, finance, and compliance, we have an exclusive offer to make it easier to switch to Osprey software.

3 months free of Osprey software

To help you transition to Osprey, you can access three months free so you can move systems without paying twice.

Premium licence for the price of Essential

Access all the features and services in our Premium licence for the price of Essential – this is a £60 saving per user, per month!

50% off InfoTrack ECOS products*

If you start using InfoTrack searching services via the Osprey integration, you’ll get 50% of client onboarding products for six months. *New InfoTrack clients only.

The Osprey Approach all-in-one legal software solution for SME law firms

The Osprey Approach solution combines comprehensive case management, powerful practice management, compliant legal accounting, and streamlined client management that helps make running your law firm easier.

Get the support you need to successfully switch to Osprey Approach

Internal process consultation

Our expert implementation team will work closely with your firm to review your existing processes, recommend best practices suited to your firm, and help your team switch to Osprey with minimal disruption.

Telephone-first communication

You can always speak to a human about your queries or questions. Receive telephone-first support from our dedicated, UK-based team of experts.

Unlimited training included

Unlimited training is included as standard, because confident users’ equal happier staff and bigger returns for your firm. Choose from our group, one-to-one, or online training courses.

Ongoing success support

Receive ongoing expert help and guidance from our team who are passionate about your firm’s success. We’ll help to ensure you’re maximising your use of Osprey to meet your goals.

Experts at ILFM share best practices for running a successful modern law firm

In our Build Better Habits webinar series, Tim Kidd and Karen Edwards from ILFM joined us to discuss the habits, mindset, and digital tools needed to run a successful modern law firm.

Hear from Tim Kidd on how to retain and attract talent and Karen Edwards on how to utilise tech to stay compliant.

Legal software for all areas of law

Osprey provides features and functionality suited to all areas of law. With specialised apps, powerful features and automated workflows, our solution provides the tools to stay focused and increase efficiencies.


Family Law

Criminal Law

Wills & Probate




Seamless integrations to maximise efficiency

We work with Microsoft, DocuSign, InfoTrack, Lexis Smart Forms, HM Land Registry and more to ensure we provide the best law firm practice management software. Our industry leading integration offerings mean you can manage your workload from within one platform.

A future-proofed solution for any firm size

Osprey scales to meet your needs so you can be confident you’re investing in a long-term solution that provides flexibility and configurability.

Small firms

As a small firm, you and your team juggle a lot. With limited resources we know you’re likely to wear many hats and Osprey helps you to multi-task, manage your workload and drive your business forward with ease.

Medium to large firms

Osprey helps to centralise and standardise your operations so growing teams, clients and cases are easier to manage. Take control of your entire firm and gain the visibility you need to drive your business forward with a single end-to-end platform.

Frequently Asked Questions
  • What is Osprey Approach?

    Osprey Approach is an all-in-one, cloud-based practice & case management software that provides lawyers and law firms, of all sizes, with the digital tools they need to effectively manage their busy workloads.

    Osprey Approach is an SRA compliant solution with full integrated legal accounting, time recording, billing, matter management, client and contact management, business intelligence, client portal, enquiry management and automated configurable workflows.

    Our powerful and comprehensive software solution has helped thousands of lawyers run a profitable firm, deliver excellent customer service and successful adopt a hybrid-working model. Integrated with Microsoft Applications plus other key business tools including Lexis Smart Forms, InfoTrack, DocuSign, Searchflow, Coadjute and TextAnywhere, Osprey helps you manage every facet of your legal practice.

  • What support and implementation services do you offer?

    We provide unlimited support and inclusive training throughout the lifetime of your licence so you’ll always have the support and guidance you need to utilise Osprey in your firm. We also offer managed implementation services to help set-up, configure, migrate data and train users to ensure your confident using Osprey from day one.

  • Why should I choose cloud-based legal software?

    Cloud-based legal software provides numerous benefits over traditional on-premise solutions because hosting in the cloud offers more flexibility, heightened security, improved business continuity and reduced maintenance resource.

    Referred to as software-as-a-service (SaaS), cloud-based practice management software is accessed via a browser or online application and the data is stored in the suppliers database as opposed to your own local, on-premise server and computer. This provides two key benefits; the software can be accessed, with a secure username and password, from any device or location and the support and maintenance of the system is managed by your vendor. This means your firm is free to work from any location, whether that’s in the office, at home, on the go or any other remote location.

    Furthermore, cloud software reduces the setup and maintenance costs, reducing upfront spend and instead using a rolling monthly fee. It also reduces in-house maintenance resource as this becomes your supplier’s responsibility, removes the need for costly hardware updates, improves security and makes software updates easier to manage.

  • Why should lawyers use legal technology?

    Legal technology solutions provide lawyers with the digital tools they need to perform at their best. Utilising automation and efficiency-boosting functionality, legal software helps to increase productivity so lawyers can get more work done, faster. Legal software solutions removes time-consuming manual processes from a lawyers workload so they’re free to focus on value-added tasks that drive their firm forward, increase revenue and build stronger client relationships.

  • What features should a practice and case management solution have?

    To effectively manage your entire firm you need the right digital tools that increase efficiency, provide visibility and ultimately improve profitability.

    When reviewing the right practice and case management software for your firm you need to ensure the core features include:

    -Integrated legal accounting

    -Matter management

    -Document & form production and management

    -Automated workflows 

    -Client billing & time recording 

    -Reporting and dashboards

    -Compliance tools that assist COLP and COFA

    -Client management tools including a secure web portal 

    -Client onboarding tools

    -Integrations to your core business tools such as Microsoft 365

    To find out more about the best case management features, check out our article.

  • Is Osprey suitable for my firm?

    Osprey provides a wide variety of customisable and configurable features and workflows, so your firm has the freedom to practice in a way that suits you.

    Suitable to any area of law or any size practice, Osprey provides core and advanced practice and case management software feature that help you provide an efficient and top-quality service to your clients that positively affects your bottom-line.

    All firms can greatly benefit from also taking advantage of the practice management features to reduce risk, monitor performance and stay compliant. When you invest in Osprey, our dedicated support and implementation team will provide unlimited guidance and support on utilising the powerful features included in Osprey.

    Find out how Osprey can benefit your firm with a free consultation >

  • Do you integrate with other business tools?

    Yes, Osprey Approach integrates with many of your favourite, powerful software applications and services such as DocuSign, Microsoft 365, InfoTrack and many more. Manage your entire firm through a centralised platform so you can streamline operations.

    Discover all our integrations here >

See Osprey in action

Discover the power of Osprey Approach in a free, no obligation demonstration and learn why thousands of lawyers trust our software solution to manage their firm. Complete this form and a member of our sales team will be in touch to find out more about your firm’s needs and to book a meeting at a time that suits you.

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