Complete practice management software for UK law firms

Osprey Approach makes running a law firm easier by:

  • Streamlining and centralising your processes and data
  • Increasing productivity so you can do more with less
  • Enhancing and modernising your client service to secure more 5* reviews
  • Reducing the cost and time of staying compliant
  • Improving profitability by increasing efficiencies and reducing manual admin

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Get pricing, implementation information, and a demo of the Osprey solution in a free software consultation.

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Get pricing, implementation information, and a demo of the Osprey solution in a free software consultation.

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Trusted by law firms across the UK
Read our customer stories >

Why UK law firms use Osprey practice management software

All-in-one legal solution

Osprey’s core solution provides a single platform for case management, practice management, and legal accounting software, without the need for third-party suppliers.

Increase your return on investment

All users have access to unlimited training so your team fully utilise the functionality within Osprey. You’ll also have regular customer success check-ins to ensure you’re maximising returns.

Trusted telephone-first support

Your team will have access to telephone-first support, from our UK-based team of experts, to empower them to perform their best. There’s also 24/7 access to our online Osprey Academy and digital training courses.

The Osprey Approach all-in-one solution

The complete Osprey Approach solution combines comprehensive case management, powerful practice management, legal accounting, and streamlined client management – enabling your firm to run a streamlined and profitable operation that exceeds client expectations.

Legal practice management software features

Our powerful, cloud-based legal practice management software has helped thousands of lawyers to run a profitable firm and deliver excellent client care. With a comprehensive suite of practice, case, and client management features, all areas of your legal practice will be connected and streamlined to maximise success.

Ellis Hass & Co implemented Osprey to help them go digital

“We’re well on our way to becoming fully electronic and Osprey has been absolutely pivotal in that, because it has the facilities we need to be able to store documents electronically in the case management system. We’ve found it very flexible and exactly how we thought it was going to work. Because we do a lot of remote working, Osprey has been really well suited to us.”

Top benefits of our legal practice management solution

One centralised, single platform

Accessible on any device, from any location, Osprey Approach is an all-in-one digital solution that ensures you can easily manage your business, cases, and clients from one platform. All your data and files are securely stored, accessible, easily shared.

Discover hidden insights in your data

Connect all your firm’s data points in one centralised system to enable 360-degree visibility of performance. Osprey helps you to make sense of your data in reports and interactive dashboards; easily analyse real-time finance, compliance, and operational data so you can make quicker, data-driven decisions that drive your business forward.

Increase your five-star client reviews

Meet your clients’ needs and easily deliver a convenient and modern client service without the need for additional resource. Your team and clients can better collaborate via the client portal, staying on top of emails is simple, and updates can be shared in real-time.

Simplify compliance tasks

Reduce risk across your firm by standardising processes, avoiding data duplication, and improving visibility. Easily meet compliance requirements with workflows and reporting tools that ensure requirements are met, which helps audits, insurance renewals, and accreditations easily to complete.

Reduce the cost you pay for legal software

Unlike other software suppliers, we ensure your ongoing success and utilisation of Osprey so you can increase return on investment. Our expert implementation, training, and support teams provide a hands-on experience to ensure your team are onboarded successfully, have access to unlimited training, and daily telephone-first support.

Legal software for all areas of law

Osprey provides features and functionality suited to all areas of law. With specialised apps, powerful features and automated workflows, our solution provides the tools to stay focused and increase efficiencies.


Family Law

Criminal Law

Wills & Probate




Get the support you need to switch software

We understand your fears and concerns about switching software solutions, it’s often the reason firms stay with ineffective systems. But you can be confident that our 30 years’ experience, tried and tested implementation process, and unlimited training and support will help make switching easy. With Osprey, your team is in safe hands.

Switching software

Our passionate implementation team will work closely with your firm to minimise disruption and support your team so you can begin to make the most of Osprey from day one.

Unlimited training

All inclusive, unlimited training is standard because confident users’ equal happier staff and bigger returns for your firm. Train in a way that suits you with our array of group, one-to-one, online and video training sessions.

Telephone-first support

Receive ongoing expert help and guidance from a dedicated team who are passionate about your firm’s success. Our UK-based support team can help you navigate your digital transformation and ensure you’re maximising your use of Osprey to meet your goals.

One platform to manage all your cases

A future-proofed solution for any firm size

Osprey scales to meet your needs so you can be confident you’re investing in a long-term solution that provides flexibility and configurability.

Small firms

As a small firm, you and your team juggle a lot. With limited resources we know you’re likely to wear many hats and Osprey helps you to multi-task, manage your workload and drive your business forward with ease.

Medium to large firms

Osprey helps to centralise and standardise your operations so growing teams, clients and cases are easier to manage. Take control of your entire firm and gain the visibility you need to drive your business forward with a single end-to-end platform.

Frequently Asked Questions
  • What is legal practice management software?

    Legal practice management software is used by managing partners, management and stakeholders to help effectively manage their law firm. The software provides 360-degree visibility of operations and performance which puts the management team and partners in full control. Practice management software is typically part of a firm’s case management platform so the software, as a whole helps, provides an end-to-end solution for managing cases and clients from initial enquiry to completion. As well as the key case management software features, practice management software also include integrated legal accounting, firm-wide reporting, top-level compliance tools, and client relationship management tools.

  • How does practice management software benefit my firm?

    Practice management software provides lawyers with a platform to more effectively and efficiently run their practice. The features and functionality of a practice management system benefits law firms, of all sizes, because it helps to increase productivity, improve efficiencies, and boost profitability to help you achieve you goals. The automation tools frees up your time from repetitive admin so you can focus on value-added tasks and the centralised platforms helps to provide data-driven insights that help make smarter business decisions to drive your firm forward. Gain the visibility and control you need to effectively manage your practice.

  • What kind of training and support is included?

    We provide unlimited support and training throughout the lifetime of your licence. When you partner with Osprey you’ll always have the support and guidance you need to maximise your use of Osprey. We also offer implementation services to help migrate your data from your existing system to Osprey and ensure your data is ready and your users are trained. Find out more about our implementation services here.

  • What does practice management software cost?

    The cost of practice management software (PMS) depends on a variety of considerations including the numbers of users, the amount and type of existing data you need to migrate and the additional services you need. We can provide a cost once we understand your firm’s needs, so please book a demo with us so we can get to know your firm and understand if Osprey is suitable. Depending on the software partner, the cost will be all inclusive for support, training, updates and implementation, but this varies between suppliers so it’s important to review this when making your decision. Find out more about the services included when you partner with Osprey.

  • What features should legal practice management software have?

    Below are the fundamental features and functionality that should be included in any practice management solution (PMS). These features must be integrated to experience the maximum benefit and return.
    Case management software
    A key component of an effective practice management system is a fully integrated end-to-end case management platform that includes managing client data and onboarding, document and from creation and storage, time recording, task and date management, a client portal and billing.
    Legal accounting
    Whilst many case management systems include the basics of billing a comprehensive practice management solution provides fully integrated legal accounting tools that takes care of business and client financials.
    Boost the effectiveness of your marketing and sales efforts with a complete legal contact relationship management (CRM) system that enables you to store and report on your contacts and opportunities.
    Enquiry management
    Convert more prospects into paying clients with an enquiry management system that ensures opportunities are always followed up and never missed. Organise your enquiries, no matter their origin, and improve conversion rates.
    Business Intelligence
    Accurate firm-wide reporting and business intelligence tools are crucial for knowing how to improve performance and allocate resource. Gain insight into your cases, clients and financials so you know how to achieve your goals and drive your firm forward
    Web portal
    A web portal is key component of case management software but a must-have for practice management software as it enables you to effectively communicate and collaborate with not just your clients but third-parties and refers too.
    There will be some business tools and software applications that are crucial for running a case but some that are essential for effectively running your practice. This is why integrations is a key feature for PMS so you have the tools you need to run your business, such as e-signature tools, reporting solutions and your email client.

  • What makes the best legal practice management software?

    The suitability of any legal practice management solution (PMS) will depend on the needs of your firm, however there are fundamental features and functionality all PMSs should include. These include integrated case management and legal accounting, a CRM, enquiry management tools, a web portal, and reporting.

    To maximise the benefits of any legal software solution is also important to ensure it’s connected to your other business tools. If you implement numerous stand alone systems you won’t reap the benefits of a centralised database and firm-wide performance visibility. A connected PMS system helps to streamline operations, improve accuracy, and increase efficiencies for your firm.

    We appreciate cost is also a contributing factor to the suitability of a PMS. When comparing solutions, ensure you’re comparing like-for-like on costs. Most systems will offer a monthly per-user cost but this doesn’t always include the costs for support or training. When meeting with suppliers ask what services are included in the price, if there are any upfront implementation costs, and any additional ongoing costs to consider.

    To decide whether a system is right for your firm, we recommend booking a demo with your short-listed suppliers. This enables you to see the software in action and ask the questions you need to ensure it meets your needs.

  • How do I decide the best practice management software for my law firm?

    With so many legal case management solutions to choose from it can be difficult to know what’s Selecting the right practice management software (PMS) for your firm takes research and due diligence to ensure your investment is in the best solution for your firm. Start by considering:
    -What are your firm’s current challenges?
    -What are your firm’s future goals?
    -What do you want a new PMS to achieve?
    Once you have your top-level objectives agreed you can then effectively compare practice management software suppliers effectively.
    When reviewing and comparing solutions it’s important to consider:
    -Does the software include all the core features you’d expect
    -What additional services are included in the cost and are there any hidden additional charges?
    -How configurable is the software to your needs and you do you benefit from regular updates?
    -Can the software achieve what you need it to?
    -Is the solution scalable and flexible and will it still meet your firm’s needs in 5 years time?

    For more advice and guidance read our ’10 things to consider when purchasing new legal software’ article.

  • Can I integrate my existing legal software products?

    Osprey Approach integrates with a variety of market-leading legal software products and business tools that help you run your firm more effectively. Find out more about our current integration partners here. Osprey has an open API and can integrate with most software providers so if you have a specific requirement, please get in touch and we can identify if it’s already on our development roadmap.

Access better software support and an all-in-one solution

Upgrade your practice and case management system today, to Osprey, and make it easier to run your firm. Book an initial demo to see the software in action, get pricing details, and information on our implementation and data migration services.

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