To help modern law firm improve long-term success, we spoke to a panel of legal experts – from InfoTrack to Eaton-Evans & Morris, and LPM – to discuss how SME law firms can successfully implement client-focused habits to exceed growing expectations.
In this guide we cover:
- What a client-focused mindset is
- How legal technology can help manage client communications
- Top habits modern law firms should adopt
- Who is responsible for ensuring habits stick
Download our guide to successfully implement client-focused habits
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Build better business habits to improve long-term success
Watch all episodes in the Build Better Habits webinar series now.
EPISODE 1
Think ‘digital-first’: How modern law firms can remain competitive with a digital operational strategy
What does is mean to have a truly digital operational strategy? We’ll discuss the importance of utilising digital tools for long-term success and where to start in digitalising your legal operations.
EPISODE 2
Be client-focused: How modern law firms can manage client communications and expectations
59% of SME law firms ranked managing client expectations as their number one operational challenge. In this episode we’ll discuss how law firms can improve collaboration and service for clients with the right digital tools and habits in place.
EPISODE 3
Continuous improvement: How modern law firms can improve long-term success
Optimising your firm’s operations isn’t a one-time project, but a process of continuous innovation. Join us as we discuss the importance of reviewing existing habits to stay competitive.
EPISODE 4
Empower employees: How modern law firms can attract and retain talent
Whilst salary remains a key factor when hiring new staff, it’s a firm’s culture that can ultimately make or break the practice. Join us as we discuss how empowering employees helps to win and retain talent.
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