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Osprey Approach announces partnership with ReviewSolicitors  

Category: Case Management, Enhance Your Client Experience, News 6th June 2024

Leading independent legal software provider, Osprey Approach, today announces a new partnership with ReviewSolicitors, which enables law firms to capture genuine and verified client feedback as part of their daily workflows.

Osprey’s latest partnership enables its clients to easily send client review requests, via the ReviewSolicitors platform. With the option to build the task into existing workflows, it ensures solicitors are capturing crucial feedback throughout the case to inform customer experience decisions across the firm.

Client review platform, ReviewSolicitors, integrates with Osprey legal software

Adam Hall, head of partnerships at ReviewSolicitors, said: – “In the evolving digital landscape of legal services, where informed decisions are a click away, ReviewSolicitors stands as the UK’s primary source of information and a beacon for new clients seeking legal representation, guiding them through the often complex realm of legal services.

“At the heart of our mission to promote transparency and trust in the legal industry is our collaboration with Osprey Approach. By partnering with Osprey, we align ourselves with a respected company that shares our vision for ensuring that legal services are accessible and of the highest quality. Our shared goal is to empower legal professionals and clients and work towards a more transparent and brighter future for the legal industry.”

Amy Bruce, head of marketing at Osprey Approach, added: – “Genuine client reviews play a crucial role in the consumer decision making process. With over six million client visits and 4,000 UK law firms featuring on its online portal, ReviewSolicitors ensures that potential clients can delve into unbiased reviews written by genuine former clients, covering all SRA-registered law firms. 

“ReviewSolicitors is a powerful tool for law firms, helping them improve their reputation by collecting client feedback. The partnership with ReviewSolicitors helps to make collecting reviews easier for Osprey clients, which is why we’re excited to partner with them.”