A guide to quality client service for the modern law firm

Clients have high expectations of the legal services you provide, so it’s vitally important that law firms have the technology and software solutions in place to deliver a seamless, cost-effective, digital experience that removes friction from their clients’ journey.

In this guide we cover:

  • What your firm is competing against
  • How to exceed client expectations
  • Key features of client portal software
  • How to successfully implement client portal software

Exceed your client’s expectations with this guide

  • This field is for validation purposes and should be left unchanged.

A modern approach to legal client service

Avoid time-consuming chases, manual updates and reduce the costly processes of printing and posting documents with the Osprey web portal. Built to improve the experience of progressing a legal case for both clients and third-parties, the secure web portal is the solution for convenient and modern case management.

Trusted by law firms across the UK
Read our customer stories >

Running your law firm just got easier

Successful law firms need to drive long-term efficiencies, enhance client service, and improve profitability. Osprey Approach’s all-in-one legal practice and case management solution centralises your data and streamlines processes so you can perform at your best.

Osprey Approach All-in-One Legal Practice & Case Management Solution

The complete Osprey Approach solution combines comprehensive case management, powerful practice management, legal accounting and streamlined client management – enabling your firm to run a streamlined and profitable operation that exceeds client expectations.

Access better software support and an all-in-one solution

Upgrade your practice and case management system today, to Osprey, and make it easier to run your firm. Book an initial demo to see the software in action, get pricing details, and information on our implementation and data migration services.

  • This field is for validation purposes and should be left unchanged.