Author: danielle

Winning new business: how SME law firms can build trust for long term gains

For SME law firms, long-term growth comes from trust, not quick wins. Insights from industry experts reveal how firms can strengthen client relationships, improve enquiry handling, and develop effective referral networks. By aligning culture, processes, and authenticity, firms can build resilience and create sustainable business development strategies.

Insights from the 2025 LPM Conference Polls: Tackling compliance, culture, and change in SME law firms

At this year’s LPM conference, leaders from over 70 SME law firms shared honest reflections on the challenges shaping the sector. Live polling revealed intensifying compliance demands, cultural barriers to technology adoption, and continued pressure around talent — but also confidence in organic growth and optimism about AI’s potential to transform productivity.

AI in legal software: How UK law firms are preparing for practical adoption

AI adoption in the legal sector is gaining attention, but for most UK law firms, it’s still early days. Based on insights from LawTech Connect and wider industry trends, this article explores how firms are focusing on practical automation, improving data access, and preparing their systems and strategies for future AI use.

How to drive organic growth in your SME law firm

In episode 14 of the Empowering Law Firm Leaders podcast, Joanna Gaudoin, Managing Director of Inside Out Image, discuss how law firms can accelerate their business development skills to drive organic growth.

Should your law firm be considering a merger or acquisition? Insights from industry experts

In the final episode of Series 3 of the Build Better Habits webinars, we were joined by David Sparkes, co-author of “Navigating Law Firm Mergers” and founder of Melbourne Ross, and Anne Harnetty, author of “The Future of Legal Practice” and director of Johnson Beaumont.

Think digital-first: Insights from industry experts

Our expert panel included Sarah Charlton, CEO of a Eaton-Evans & Morris Solicitors; Kirsty Pappin, founder of Aries Legal Practice Management; and Sarah Keegan, co-founder of The CS Partnership. They discussed how to stay competitive, who is responsible for digital initiatives, and what the future firm will look like.

How to balance compliance requirements and the client experience: Insights from industry experts

Balancing compliance requirements with exceptional client service is a delicate art for modern law firms. In the second episode of our Build Better Habits series, industry experts Kate Burt, David Rawson, and Eloise Butterworth discuss strategies to navigate this balance effectively.

The good, bad, and the ugly of legal tech

In the first episode of series three of the Build Better Habits webinars, host Amy Bruce – head of marketing at Osprey – was joined by Peter Ambrose, CEO at The Partnership and Legalito, Cathy Kirby, consultant at Baskerville Drummond, and Jon Batchelor, Strategic Director at Farnworth Rose Solicitors.

The impact of failure and innovation on law firm success

In episode 13 of the Empowering Law Firm Leaders podcast, Lindsey discusses the significance of embracing failure, fostering a culture of innovation, and the impact of being a B Corp certified firm. She also shares valuable lessons learned from her journey and offers advice for aspiring law firm leaders.

5 ways compliance officers can avoid business risk using legal tech and practice management software

Compliance officers in law firms face increasing regulatory pressure, and failing to meet compliance requirements can result in financial penalties and reputational damage. Discover how legal tech and practice management software, like Osprey Approach, help compliance officers streamline workflows, automate tasks, and mitigate business risks.