Author: danielle

How to drive organic growth in your SME law firm   

In episode 14 of the Empowering Law Firm Leaders podcast, Joanna Gaudoin, Managing Director of Inside Out Image, discuss how law firms can accelerate their business development skills to drive organic growth.  

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Should your law firm be considering a merger or acquisition? Insights from industry experts 

In the final episode of Series 3 of the Build Better Habits webinars, we were joined by David Sparkes, co-author of “Navigating Law Firm Mergers” and founder of Melbourne Ross, and Anne Harnetty, author of “The Future of Legal Practice” and director of Johnson Beaumont.

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Think digital-first: Insights from industry experts 

Our expert panel included Sarah Charlton, CEO of a Eaton-Evans & Morris Solicitors; Kirsty Pappin, founder of Aries Legal Practice Management; and Sarah Keegan, co-founder of The CS Partnership. They discussed how to stay competitive, who is responsible for digital initiatives, and what the future firm will look like. 

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How to balance compliance requirements and the client experience: Insights from industry experts 

Balancing compliance requirements with exceptional client service is a delicate art for modern law firms. In the second episode of our Build Better Habits series, industry experts Kate Burt, David Rawson, and Eloise Butterworth discuss strategies to navigate this balance effectively.

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How modern law firms can leverage legal tech: Insights from industry experts 

In the first episode of series three of the Build Better Habits webinars, host Amy Bruce – head of marketing at Osprey – was joined by Peter Ambrose, CEO at The Partnership and Legalito, Cathy Kirby, consultant at Baskerville Drummond, and Jon Batchelor, Strategic Director at Farnworth Rose Solicitors.  

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The impact of failure and innovation on law firm success   

In episode 13 of the Empowering Law Firm Leaders podcast, Lindsey discusses the significance of embracing failure, fostering a culture of innovation, and the impact of being a B Corp certified firm. She also shares valuable lessons learned from her journey and offers advice for aspiring law firm leaders. 

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5 ways compliance officers can avoid business risk using legal tech and practice management software 

Compliance officers in law firms face increasing regulatory pressure, and failing to meet compliance requirements can result in financial penalties and reputational damage. Discover how legal tech and practice management software, like Osprey Approach, help compliance officers streamline workflows, automate tasks, and mitigate business risks.

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How to enhance the client experience part 3: The common client care letter pitfalls most SME law firms face and how to overcome them  

In part 3 of our guide on enhancing client experience, we explore how Osprey Approach can help law firms streamline the client onboarding process. Learn how using features like document templates, a secure web portal, and e-signatures can create a seamless, compliant experience for both your team and clients, ultimately building stronger relationships.

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How to enhance the client experience part 2: 5 ways Osprey can help law firms create effective client care letters 

Streamline your client onboarding process and enhance the client experience with Osprey’s client care letter features. Learn how to ensure compliance, increase efficiency, and improve communication through automated workflows, secure portals, and e-signature integrations.

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How to enhance the client experience part 1: A guide to creating a client care letter  

Learn how to create effective client care letters that set the right tone for your client relationships. This guide covers the essentials of a client care letter, why it’s important for both compliance and client engagement, and how technology can help streamline the process.

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