Email & Client Communication Management for Law Firms

Stay on top of your inbox and client communications

Managing growing inboxes can feel like a never-ending task. Osprey provides email management tools for legal professionals that help to reduce errors, increase efficiencies, and improve client service. Easily manage your emails within Osprey or via Outlook, so you’re always on top of your client communications.

The efficient way to manage your emails  

Reduce bottlenecks  

All emails, from across the team, can be saved within the matter history for improved visibility and collaboration on cases.

Save time

Reduce data duplication, easily export emails to the matter history, and create a library of email templates, all to save you time per email.

Stay connected

Data and documents from Osprey can seamlessly be used within Outlook helping to reduce errors and manual administration.

Email management key features:  

Create email templates    

Build a library of email templates for any occasion to save time and reduce errors.

Integrate with Outlook

Use business tools you’re familiar with by integrating Osprey with Outlook for simple email management.

Export emails to the matter history

Export sent or received emails to the matter history in Osprey to improve visibility of communications.

Attach case files

Access documents from the matter history in Osprey from within Outlook to attach relevant files in your emails.

Record time  

Auto-post time spent creating emails straight from Outlook, so you can better track time spent per case.

Add your own email signatures

When sending emails direct from Osprey you can add your own email signature or select brand / firm-wide ones for selection.

Improve client service with legal CRM software

Operating from a centralised and connected database provides endless efficiencies that help to improve client service quality and profitability. The Osprey legal CRM ensure your client data, documents and communication history is stored centrally so you have a single source of truth that helps build better client relationships. Stay on top of client communications with contact and email management tools.

Improve productivity and client service using Osprey case management software

Manage your cases from initial enquiry to completion with Osprey, the all-in-one practice and case management solution. Combining time recording, client onboarding, and document production tools you can increase the efficiency of your case management process and utilise automated workflows to reduce workload pressures and improve compliance.

See our email management features in action

The Osprey Approach All-in-One Solution

The complete Osprey Approach solution combines comprehensive case management, powerful practice management, legal accounting, and streamlined client management so you can run an effective and profitable firm.

Discover more features that streamline your client management:

Access better software support and an all-in-one solution

Upgrade your practice and case management system today, to Osprey, and make it easier to run your firm. Book an initial demo to see the software in action, get pricing details, and information on our implementation and data migration services.

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