Rapid deployment to get your fee-earning operation
working from home within 24 hours
Remote working is in our DNA – since 2004, our software and business has been completely cloud-based.
Because of this experience, we deliver implementations, deployments and training entirely remotely.
This is a tried and tested process that we already implement day in, day out. With so much uncertainty and change, you can rely on us to get you working effectively from home in a matter of hours.
The set-up of your cloud system is instant and remote
Staff access everything online, using a computer, tablet or mobile
All meetings take place online, no need to meet face-to-face
Inclusive training courses delivered online
Our easy to use system gets staff working immediately
Focused workflows for managing cases from start to finish
We concentrate on the most important things first
This isn’t a full migration of your data because that’s not what you need right now.
We have developed an expedited set up procedure that will get you serving clients and billing time within 24 hours.
If your system doesn’t let you work from home right now, then the most essential elements to set up are:
- case management,
- time recording,
- document production, and
- the deployment of remote client and third party access and file sharing.
Within 48 hours of engaging with us, you will be set up – and all of your staff will have received training via our online courses, help videos, guides and web sessions with our team.
Osprey is a long term solution for an increasingly volatile trading environment. You will be joining thousands of other lawyers who trust the running of their business with us every day.
Once your initial FastTrack set up is complete we will be able to back-fill your accounts data and historic client and matter history.
1) Video conference to confirm your needs. All we need to know is your hourly rates and the types of work you do.
2) Our FastTrack implementation team create your database and remotely deploy your system.
3) Everything is available to you immediately through our Apps on iOS, Android and Windows, through Office 365 or through your web browser.
4) Remote training is provided for your team members and our all-inclusive support and training kicks in.
5) Our telephone support is available Monday-Friday, 08:30-18:30 so you’ll always have someone on the end of the line to speak to during office hours.
We also offer email support if you prefer. Our online resources and training courses are available 24/7.